Privacy policy
Last updated: May 2026
We are committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect, why we collect it, and how it is handled.
Who we are
We are an independent biometric and identity testing laboratory. Our registered address is The Buttery Highland Court Farm, Bridge, Canterbury, Kent, England, CT4 5HW. We are the data controller for the personal information collected through this website.
If you have questions about this policy or how your data is handled, contact us at: DPOfficer@ingeniumbiometrics.com
Information we collect
1. Contact enquiry form
When you submit an enquiry via our Contact Us form, we collect:
- Name
- Email address
- Phone number
- Organisation
- Your message
We use this information solely to respond to your enquiry. Our legal basis for processing this data is legitimate interest, specifically to respond to communications initiated by you.
2. Careers application form
When you submit an expression of interest or job application via our Careers form, we collect:
- Name
- Email address
- Phone number
- Your message
- CV (uploaded as an attachment)
We use this information to assess your suitability for roles at Ingenium and to keep in contact with you regarding your application. Our legal basis is legitimate interest in recruiting qualified candidates. If no suitable role is available at the time of your application, we may retain your details for up to 12 months to consider you for future opportunities. We will not retain them beyond that period without your explicit consent.
3. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects anonymised data about how visitors interact with our website, including pages visited, time spent on the site, and general geographic location (country or city level). This helps us understand how our content is used and improve the website experience.
Google Analytics uses cookies to collect this data. No personally identifiable information is passed to Google through this service.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
For more information on how Google processes data, see Google’s Privacy Policy.
Cookies
This website uses cookies for the purposes described above under Google Analytics. A cookie is a small text file stored on your device. You can control cookie settings through your browser at any time. Disabling cookies may affect the functionality of some parts of the website.
How we store and protect your data
Your data is stored securely and accessed only by our staff who require it to respond to your enquiry or process your application. We do not sell, rent, or share your personal data with third parties for marketing purposes.
We retain contact enquiry data for 12 months after we have resolved your enquiry, after which it is securely deleted.
Changes to this policy
We may update this policy periodically to reflect changes in our practices or legal obligations. The “last updated” date at the top of this page will reflect any revisions. We encourage you to review this page occasionally.
Your rights
You have the right to access, correct, or delete the personal data we hold about you, and to object to or restrict how we process it, contact us at DPOfficer@ingeniumbiometrics.com to make a request. You also have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk.
